Terms & Conditions
No cancellations are allowed within 72 hours of tour departure date/time. Cancellations received more than 72 hours prior to tour departure/time may receive a 90% refund minus a processing fee of $20 USD. Cancellations received within 72 hours before tour departure are not eligible for a refunded. Late arrivals and no shows, for any reason, will not be accepted and can not be refunded.
A change to tour date or time is subject to availability and may incur a processing change fee or additional supplier fees.
The information contained within this web site is the property of ItaliaDeals and the use of it is subject to the restrictions below.The information given on this site is constantly updated and subject to change. ItaliaDeals cannot be held responsible for inaccuracies, typographical errors or photographic errors on this site. Information entered on this site by the user will not be used for any other purpose other than that which the user intended as laid out on the site. ItaliaDeals cannot be held responsible for any inaccuracies of any kind which may appear on any other site that is linked to this site.
ItaliaDeals reserves the right to update and make any changes to this site at any time, without notice to the user.
Terms of Business:
Only tours purchased from ItaliaDeals, can be exchanged or refunded. If you wish to change the date or amend the booking in any way, a fee may be charged by the supplier.
ItaliaDeals acts only as booking agent and has no control over, nor responsibility for suppliers and other travel accommodations listed on this site. All bookings are accepted and all tickets, passes and vouchers are issued on the express condition that ItaliaDeals is not responsible nor liable for any loss (consequential or otherwise), damage (including, but not limited to, loss of, or damage to passengers' clothes, baggage, property, whatsoever), death, injury, delay, inconvenience or irregularity caused by, or arising from, or in connection with, any defect in any vehicle or other land or sea conveyance used, rented, or traveled in; or through the negligence, willful misconduct, strikes, or other acts, defaults, or omissions of any carrier, car rental or other provider of goods and services.
Every booking accepted is subject to the conditions, tariffs and regulations imposed by the rail, shipping, bus, car rental, car insurance, tour or other companies, firms, or persons concerned. Travelers are responsible for ensuring that they have all necessary travel documents and visas.
Canceling a booked Tour:
If you cancel your tour, you must do so before 72 hours before the tour date and time. We will then refund 90% of the tour price paid. In addition, there is an overall administration charge on canceled tours of $20. In the event that tours are not canceled prior to your tour departure or within 72 hours, no refund can be given.
Changing your Tour:
It may be possible to change your tour date or time, or receive a refund if you are not able to partake. Change requests can only be made with at least 3 days notification prior to the tour departure date, and are subject to supplier availability.
To request a change or for refund of tours, all inquiries should be made by calling or emailing service@ItaliaDeals.com
When your tour booking has been confirmed, your confirmation will be emailed to you. You must present this email confirmation/voucher to the tour supplier at the beginning of your scheduled tour.
Use of this website constitutes your agreement to all our terms and conditions. If you do not agree to our terms and conditions, then you are not authorized to use this site.
We accept Visa, MasterCard, American Express, and Discover.
When you book your tours online you will not be charged a electronic handling fee. However, all bookings made through our Call Center are subject to a processing fee.
Refund, Cancellation and Changes
- Lost or stolen vouchers are replaceable, but may only be used by the party listed as a participant.
- Any handling and/or issuing charges for passes are non-refundable.
- All refunds on Tours are subject to a 10% cancellation charge plus $20 processing fee, when cancelled at least 72 hours prior to tour departure date and time.
- Cancellations received within 72 hours of tours departure are not refundable.
- Partially used tours are 100% nonrefundable.
- No show policy: No refunds will be issued if you do not show for your tour.
- Late arrival policy: No refunds will be given if you arrive late for your scheduled tour time.
- Changes can be made with at least 72 hours advance notice and are subject to supplier availability and approval.
- Changes to your train tour are allowed at a fee of $20.00 per change.
- Changes are also subject to a price increase if the new price is more expensive.
- There is NO refund if the new tour is less expensive or if a promotion has been introduced after your booking is completed.
- No changes are allowed within 72 hours prior to the tours departure.
- All prices are subject to change without prior notice.
We will never share your email with third parties. If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an email, it is not our standard practice to send you emails unless you request a particular service that involves email communications, or in order to provide customer support in connection with those products and services. There may be times when you will receive information and notices that may be relevant to your trip, to subscribe to an email list, or electronic newsletter, where we will send information to your email address. However, we will always provide you with the option to change your preferences and opt-out of receiving those communications.
Website is for informational purposes only
This website is intended for general information purposes only. The information should not be used as a substitute for any form of advice on activities of ItaliaDeals. All information on this website is free of obligations and is subject to change. The information (including prices) mentioned on this website does not constitute a legally binding purchase offer.
Accuracy of information
ItaliaDeals has composed this website with the utmost care. However, no warranty or representation, express or implied, is given as to the accuracy or completeness of the information. In no event will ItaliaDeals, nor any of its members, directors, employees or advisors accept any responsibility or liability for any consequences or mistakes, in-accurateness or incompleteness of the information on this website. In particular, ItaliaDeals will not be liable for any mistakes or incorrectness as to prices and conditions with respect to the use and/ or validity of tour, activities or other ItaliaDeals services.
This website may contain hyperlinks to other websites or may make reference to other websites. The accuracy of the information on these websites has not been investigated nor analyzed by ItaliaDeals. ItaliaDeals is not responsible for and will not be liable for the content of these websites.
Intellectual Property rights
ItaliaDeals reserves all copyright, trademark, patent, intellectual and other property rights in the information on this website, and no express or implied license is granted in respect thereof. Any unauthorized use or reproduction of the information or proprietary rights contained in this website is strictly prohibited.
This site is owned and operated by InterRail LLC.